Get Support

We're here to help with any questions or issues you may have. Our support team is dedicated to ensuring you have the best experience with PricePulse.

Typical Response Time: We aim to respond to all inquiries within 24 hours

Frequently Asked Questions

The PricePulse browser extension is currently available for Chrome and Firefox. You can install it from the Chrome Web Store or Firefox Add-ons marketplace. Once installed, you'll need to create an account or log in to start tracking prices.
To add a product to your watchlist, simply navigate to the product page on a supported South African store (like Takealot) and click the PricePulse icon in your browser toolbar. You can also click the "Add to Watchlist" button that appears on product pages when the extension is active.
Prices are typically updated once every 24 hours for most products. For popular items, updates may occur more frequently. You'll receive an email notification whenever a price drops below your target price.
Currently, PricePulse supports Takealot, but we're continuously adding support for other major South African online stores. If you'd like us to add support for a specific store, please let us know through the contact form.
You can cancel your subscription at any time by going to your account settings and clicking the "Cancel Subscription" button. Your subscription will remain active until the end of your current billing period.

What We Support

Technical Issues

Help with extension installation, crashes, or other technical problems with the PricePulse platform.

General Inquiries

Questions about how PricePulse works, features, pricing, or any other aspect of the service.

Product Tracking

Assistance with adding products to your watchlist, setting price alerts, or tracking product prices.

Account Support

Help with account creation, password resets, subscription management, and profile settings.

Feature Requests

We welcome your suggestions for new features or improvements to make PricePulse even better.

Bug Reports

Report any bugs or issues you encounter while using PricePulse so we can fix them promptly.